The IT Administrator role is primarily responsible for frontline IT operations: fielding tickets, onboarding, offboarding, and computer deployments. Other related primary responsibilities include analysis of support tickets, break-fix troubleshooting, and participation in technical research for our ongoing innovation. Contributing to developing processes, procedural documentation, and support mechanisms for systems hardware, application software, and related infrastructure is a secondary priority.
The job is focused on the following US-based office with the opportunity to work on projects with the other STUDIOS offices:
Washington, DC (Website, Google Map)
Other offices:
New York (Website, Google Map)
San Francisco (Website, Google Map)
Los Angeles (Website, Google Map)
Routine:
The person responsible for the IT Administrator role will develop a workflow that allows for primary responsibilities to be filled e.g. computer deployments, onboarding and offboarding tasks, and troubleshooting ticket closeout.
Requirements:
● Advanced experience with Mac and Windows operating systems
● Command line and Powershell scripting ability
Other Essential Requirements:
● Must be able to commute to the selected office above
● Ability to focus on resolving problems during high-stress deadlines
● Ability to collaborate with many different stakeholders, including:
● Firmwide IT groups
● Management
● Users
● Ability to adapt to new technologies
● Excellent verbal and technical writing skills
● Excellent customer service skills
● Ticket management and follow-through
● Mobile device support (iPads / Android tablets for punch walks)
Key Platforms:
● Autodesk: ACC/BIM360, Revit, AutoCAD
● Enscape, Lumion
● Rhino
● Adobe Creative Cloud Suite
● Bluebeam Revu
● Google Workspace
● Microsoft Windows
Our base salary compensation for this position, by experience, ranges from $75,000 to $90,000.
STUDIOS Architecture is an Equal Opportunity Employer.